Mailbox Melodies Refund Policy

Effective Date: March 14, 2026

Thank you for subscribing to Mailbox Melodies by Grape Jammers.

Because Mailbox Melodies is a subscription-based product that includes physical media and printed materials, the following refund policy applies.

Subscription Billing

Mailbox Melodies is billed as a recurring monthly subscription. By subscribing, you agree that your payment method will be charged automatically each billing cycle until you cancel your subscription.

Subscription prices are listed in U.S. dollars and may be subject to applicable sales tax depending on your location.

You may cancel your subscription at any time before your next billing date to avoid future charges.

Refunds

Due to the nature of the product, we do not offer refunds for subscription charges that have already been processed.

This includes:

  • Monthly subscription payments

  • Promotional subscription plans

  • Subscription boxes that have already been prepared or shipped

Once a billing cycle has begun, that month’s subscription is considered active and is not refundable.

Damaged or Missing Items

If your Mailbox Melodies package arrives damaged or missing items, please contact us within 7 days of delivery.

When possible, we will send a replacement for the damaged or missing item.

To request assistance, please include:

  • Your name

  • Order email

  • Shipping address

  • A photo of the damaged item (if applicable)

Shipping Issues

We are not responsible for delivery delays caused by postal carriers. However, if your package appears lost, please contact us and we will help investigate with the carrier.

Contact

If you have questions about your subscription or need assistance, please contact:

Grape Jammers LLC
Email: chelseagregory90@gmail.com
Napa, California