Privacy Policy

Effective Date: March 14, 2026

Grape Jammers LLC (“we,” “our,” or “us”) operates the Grape Jammers and Mailbox Melodies services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or subscribe to our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you purchase a product, subscribe, or contact us, we may collect:

  • Name

  • Email address

  • Mailing address

  • Payment information

  • Order details

Payments are processed securely through Square & Stripe, and we do not store your full payment card details.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring websites

This helps us improve our services and understand how visitors use our site.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Manage subscriptions (including recurring billing)

  • Send order confirmations and account updates

  • Provide customer support

  • Send newsletters, promotions, or updates (if you opt in)

  • Improve our website and services

3. Subscription Billing

Some products, including Mailbox Melodies, are offered as recurring subscriptions.

By subscribing, you agree that your payment method will be charged automatically on a recurring basis until you cancel your subscription.

Subscription prices are listed in U.S. dollars and may be subject to applicable sales tax depending on your location.

You may cancel at any time through your account or by contacting us.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties necessary to operate our business, such as:

  • Payment processors (Stripe)

  • Email service providers

  • Shipping and fulfillment partners

  • Website hosting providers

These providers are only given the information necessary to perform their services.

5. Cookies

Our website may use cookies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve user experience

You may disable cookies through your browser settings.

6. Children’s Privacy

Our products and services are designed for parents and caregivers, not for children to purchase directly.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will remove it promptly.

7. Data Security

We take reasonable steps to protect your personal information through secure systems and trusted payment processors.

However, no online transmission or storage system can be guaranteed 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of marketing emails

You can unsubscribe from marketing emails at any time using the unsubscribe link.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Grape Jammers LLC
Email: chelseagregory90@gmail.com
Location: Napa, California

Terms of Service

Effective Date: March 14, 2026

Welcome to Grape Jammers LLC. These Terms of Service govern your use of our website, products, and subscription services including Mailbox Melodies.

By purchasing from or using our services, you agree to these terms.

1. Company Information

Grape Jammers LLC
Napa, California
Email: chelseagregory90@gmail.com

2. Products and Services

Grape Jammers LLC provides:

• Parent-child music classes
• Physical products including CDs, music kits, and printed materials
• Subscription services including Mailbox Melodies

All products are intended for parents and caregivers with young children.

3. Subscription Services (Mailbox Melodies)

Mailbox Melodies is a recurring subscription service.

By subscribing, you agree to the following:

• Your payment method will be charged automatically on a recurring basis
• Billing occurs monthly unless canceled
• Your subscription continues until canceled by you

You may cancel at any time before the next billing cycle.

4. Promotional Offers

From time to time we may offer promotional pricing, including free or discounted months.

If you enroll in a promotional offer (such as 1 free month with a 3-month commitment), you agree to the minimum promotional period before cancellation.

After the promotional period ends, the subscription will continue at the regular monthly rate unless canceled.

5. Payments

Payments are processed securely through Stripe & Square.

We do not store full payment card information.

You agree to provide accurate billing information and authorize recurring charges.

If a payment fails, we may retry billing or suspend the subscription until payment is completed.

6. Shipping

Physical subscription items (such as CDs and booklets) are shipped to the address provided during checkout.

Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by postal carriers.

7. Returns and Refunds

Because Mailbox Melodies is a subscription service and physical media product, we generally do not offer refunds for:

• shipped subscription products
• partially used subscription periods

If an item arrives damaged, please contact us within 7 days and we will arrange a replacement when possible.

8. Intellectual Property

All music, materials, artwork, branding, and educational content produced by Grape Jammers LLC are protected by copyright.

You may not reproduce, distribute, or sell these materials without written permission.

9. Limitation of Liability

Grape Jammers LLC is not liable for:

• indirect or incidental damages
• misuse of our products
• issues arising from third-party services such as payment processors or shipping carriers.

10. Changes to Services

We may update or modify our services, pricing, or product offerings at any time.

Customers will be notified of major subscription pricing changes.

11. Termination

We reserve the right to suspend or terminate services if these terms are violated.

12. Governing Law

These Terms are governed by the laws of the State of California.

13. Contact

For questions regarding these Terms:

Grape Jammers LLC
Email: chelseagregory90@gmail.com
Napa, California